Employee Benefits Support

When your employer is a Lumity client, you gain access to benefits experts to answer your questions and provide consultations. 

4 Ways to Get Help

  1. Call 1-844-2-LUMITY: for immediate assistance and the fastest possible response, we encourage you to call during business hours. You can also leave a message after hours and  get a response the next business day.

    Monday - Friday (excluding national holidays)
    6AM - 5PM PT | 9 AM - 8 PM ET
  2. Email support@lumity.com: for non-urgent questions or issues. 
  3. Via the Lumity Mobile App: iOS | Android
  4. Schedule a 1:1 Benefits Consultation: click the "contact Support" button within your company's digital benefits guide, and use the calendar to select a convenient time.
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