When your employer is a Lumity client, you gain access to benefits experts to answer your questions and provide consultations.
4 Ways to Get Help
- Call 1-844-2-LUMITY: for immediate assistance and the fastest possible response, we encourage you to call during business hours. You can also leave a message after hours and get a response the next business day.
Monday - Friday (excluding national holidays)
6AM - 5PM PT | 9 AM - 8 PM ET
- Email firstname.lastname@example.org: for non-urgent questions or issues.
- Via the Lumity Mobile App: iOS | Android
- Schedule a 1:1 Benefits Consultation: click the "contact Support" button within your company's digital benefits guide, and use the calendar to select a convenient time.